Quick Move

I had a very difficult removal - 3 flights of narrow stairs! And in an area where parking is a nightmare to say the least. The two guys who attended were fantastic - up and down those three flights I don't know how many times and I had some very heavy furniture to move as well as far too many boxes of books! They handled it all. Luckily the place I was moving into had only one flight of stairs and they were wider than the others.

I'd also like to mention that Quick Move are very good value for money. The move cost me a lot less than I was expecting. Would highly recommend Quick Move to anyone looking for quick, professional and well priced removalists.

Move size: Partial Move Service cost: $300

I NEVER write a bad review, infact this is my first ever!

Do NOT use this unprofessional so called removalist company.

They move slower than a 3 year old child, they broke my painting at the drop off location, they over charged me by an hour which I then asked for my refund of what was over charged they blocked my number.

I then emailed the company, who said they will look into it who then also went on to ignore me.

Scum company. Unprofessional. Slow. Rude. I give this company a rating of 0/10 and I would never ever recommend you to anybody nor would I ever use you again. Anyone else beware! Scumbags stealing from people in these tough times.

Was a very simple move, ground floor to ground floor of a one bedroom apartment that took them “4 hours”

STAY AWAY-SAVE YOUR MONEY and go with a professional company who isnt just going to take advantage.

0/10! If I could give 0 stars I would!

Move size: 1 Bedroom Home Service cost: $786

- was moving 1 bedroom apartment with office corner

- Short distance move (Lidcombe to Ashfield)

- Move did not start on time and lasted 2 days

Absolutely terrible service. My moving was 2 days and would take more if I didn’t insist on moving my furniture for extra pay and multiple calls.

Moving (only furniture - no boxes) for 1 bedroom apartment with an office took 2 days (10 hours), on the first day few items were left in the old apartment - they said they don’t have a specific tool to disassemble a piece of furniture (it was a basic screw there). At the end of the first day guys just left my fridge and material couch just next to my new building on the street - as they said it is too heavy and guys who'll come the next day will move it for me. Even when I was not agreeing on leaving my couch (that I was easily carrying with my partner before and they claimed it’s very heavy) outside on the street.

On day two I had to give keys to my old apartment and they didn’t show up in the morning as promised till 4:30 pm. New guys were very fast to disassemble the last piece of furniture but then they didn’t want to bring my fridge and couch upstairs until I agreed to additional pay.

As result, I overpaid for the first day - paid for 9 hours when in fact it was 8, then paid a minimum booking (2 hours) on the next day plus extra - what a scam! Do not pay until they finish a job!!!! It took them more than 1 hour to drive from Lidcombe to Ashfield - even during pick hour it is a maximum of 30-40mins and it was not.

They also completely destroyed my 55-inch tv - I had to throw it away. Damaged my couch and brand new shoe wardrobe.

After calling to complain I was told I'll get a call back regarding the situation but they never called back!

Never received any invoice even when I corrected my email on the second day by checking each letter.

On my review on google maps, the response was absolutely unacceptable - rude and unprofessional.

Dates of the move: 27-28 June 2021. Were booked on the 27th so late arrival (booked at 1pm, promised to come at 4 pm, arrived at 6pm) is understandable on that day. The next day promised to come 11-12 pm, showed up only after multiple calls at 4:30pm).

Avoid them at any cost

Move size: 1 Bedroom Home Service cost: $1500

***DO NOT HIRE IF POSSIBLE - YOU WILL REGRET IT***

My wife and I have moved several times within the past 5 years, and we have never experienced such bad service.

The two removalists who showed up were extremely slow and unproductive. Usually, it takes 45 minutes to an hour to pack up our things onto the truck. These "workers" took 2.5 hours. To the point where my father in his 70s, my wife, and myself had to jump in and help to speed up the process. It was blatantly clear for us all to see that they were purposely taking their time, as they charge by the hour.

In the first 45 minutes, they barely moved anything. I kept wondering what is taking them so long in between coming up and down the apartment. On 2 occasions, I went outside to check on them and both times they were just sitting down casually chatting on the phone and having a smoke.

Then, on the way to the designated address to drop off the furniture, they got lost and couldn't find the address (even though I gave them the correct address).

I had to help them repeatedly over the phone, send photos of the building, and ultimately had to run around the street to find their truck, hop in, and then guide them to the correct address. They blamed the GPS, but when I asked to look at their map, they clearly had put in the wrong address.

On top of that, they worked from 9.30am to 1.50pm. Yet they wanted to charge me 5 hours. I said to them 'no, you have only worked 4.5 hours so I'm not paying you for 5 hours. This doesn't even include the fact that you were sitting around wasting time the first 2 hours, and got lost for an additional 30 mins'.

They actually got aggressive and threatened that if I did not pay for 5 hours, they would not load my refrigerator and washing machine (which they made sure was still on the truck).

It was so bad in fact, that I didn't even bother to ask them to pick up an additional item at a warehouse, because I was too afraid how long they would take or try to shake me down for more money.

It was a terrible experience. Moving is a stressful enough time, and to have to deal with these bullying and intimidation tactics is the last thing anyone needs.

Please learn from our misfortune and stay away!

Move size: 1 Bedroom Home Service cost: $600

I booked to move a one bedroom house from Chatswood to Macquarie park - the movers did not have proper tools to assist in the move and they took their own sweet time to move the stuff. They took coffee break in between and their manager was very rude while finalising the payment. They ensured that they took a total of 5.5 hours to shift - one bed, 2 mattress, a packed fridge, a 65 inch TV, a washing machine and few packed boxes - not the miss that both the starting and destination were on the ground floor. It is always better to get a good movers who have good experience and might be little expensive on hourly rate but overall might still will be cheaper and clean. I have another move coming up and even if I have to pay more - won't ever chose quick movers anytime in the future. Whosoever is reading this - don't book them - I did the mistake by not reading the reviews and booked them. They don't have hydraulic truck and have cheap tools which will take lot more time. They main aim is to charge less for 2 hours and recover in the additional hours. A bad experience and though I was about them by another mover - I thought let me try and I made a mistake.

Move size: 1 Bedroom Home Service cost: $500